Refund policy
Return Policy
- 30-day return window from delivery
- Item must be unused, with tags, in original packaging
- Contact support@olivi.com to start a return
🚫 Non-Returnable Items
- Opened/used personal care products
- Sale items & gift cards
- Custom/personalized orders
💰 Refunds
- Processed within 10 business days
- Refunded to original payment method
📧 Contact
The file includes:
- Full return policy
- Damages & issues section
- Non-returnable items list
- Exchange instructions
- Refund process
- 30-day money-back guarantee mention
- Quick summary table
Note: I used support@olivi.com as placeholder — replace with your actual OLIVI email address!